These Terms and Conditions govern your use of the filbet.com platform. Please read them carefully before registering an account or placing any wagers. By accessing filbet.com, you agree to be bound by these terms in full.
These cards summarise the most important aspects of the filbet.com Terms and Conditions. They do not replace the full legal text below.
You must be at least 21 years of age and physically located in a jurisdiction where online gaming is permitted. Residents of restricted territories may not register or play on filbet.com.
Each player is permitted to hold only one filbet.com account. Duplicate accounts will be closed and any balances may be forfeited in accordance with our anti-fraud policy.
All bonuses and promotions are subject to wagering requirements and specific terms. Bonuses cannot be withdrawn until wagering conditions are fully met as described in the relevant promotion.
Withdrawals require completed identity verification (KYC). filbet.com reserves the right to request supporting documents before processing any withdrawal request.
Collusion, use of automated software, exploitation of software errors, and any form of fraudulent activity are strictly prohibited and will result in immediate account suspension.
filbet.com provides deposit limits, session timers, and self-exclusion tools. Players experiencing gambling-related harm are encouraged to use these tools or contact our support team immediately.
Important Notice: These Terms and Conditions constitute a legally binding agreement between you ("the Player") and filbet.com ("the Company," "we," "us," or "our"). By creating an account, making a deposit, or using any service on filbet.com, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree, you must not use the filbet.com platform.
filbet.com is an online gaming platform that provides casino games, live dealer tables, slots, bingo, roulette, and other gaming products to eligible players. These Terms and Conditions ("Terms") apply to all use of the filbet.com website, mobile interface, and any related services offered under the filbet.com brand.
These Terms are written in English and are intended to be clear, fair, and comprehensive. Where any ambiguity arises, the interpretation most consistent with applicable Philippine law and standard online gaming industry practice shall prevail. filbet.com reserves the right to update these Terms at any time, and continued use of the platform following any update constitutes acceptance of the revised Terms.
These Terms should be read in conjunction with the filbet.com Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and filbet.com.
For the purposes of these Terms and Conditions, the following definitions apply:
Access to and use of the filbet.com platform is subject to the following eligibility requirements, which must be satisfied at all times:
Age Verification: filbet.com takes the 21+ age requirement seriously. We conduct age and identity verification checks and reserve the right to suspend any account pending verification. Any winnings generated by an underage player will be forfeited and the account closed immediately.
By registering on filbet.com, you confirm and warrant that you meet all of the eligibility criteria listed above. Providing false information to circumvent these requirements is a serious breach of these Terms and may result in legal consequences.
Each Player is permitted to hold one (1) active Account on filbet.com. Opening multiple accounts — whether using the same or different personal details — is strictly prohibited. Where duplicate accounts are identified, filbet.com reserves the right to close all but the original account and forfeit any balances or bonuses held in the duplicate accounts.
You are required to provide accurate, current, and complete information during registration, including your full legal name, date of birth, residential address, and contact details. filbet.com will use this information for identity verification and compliance purposes. You are responsible for keeping your account information up to date. Failure to maintain accurate information may result in account suspension pending re-verification.
You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your account credentials with any third party. filbet.com will not be held liable for any loss or damage arising from unauthorised access to your account where such access results from your failure to protect your credentials. You must notify filbet.com immediately if you suspect any unauthorised access to your account.
filbet.com is committed to compliance with anti-money laundering (AML) standards and responsible gaming obligations. As part of this commitment, we conduct identity verification (KYC) checks on all accounts. You may be required to submit one or more of the following:
Accounts that fail to complete KYC within a reasonable timeframe following a request will be suspended until verification is complete. Withdrawals will not be processed on unverified accounts.
You may request closure of your filbet.com account at any time by contacting our support team. Upon closure, any remaining real-money balance will be refunded to your verified payment method, subject to applicable withdrawal processing times. Bonus funds are non-refundable upon account closure unless filbet.com determines otherwise at its sole discretion.
filbet.com supports a range of payment methods tailored to the needs of Filipino players, including GCash, PayMaya, BPI, BDO, and Metrobank bank transfers. The availability of specific payment methods may vary and is subject to change. filbet.com reserves the right to add or remove payment methods at any time without prior notice.
The minimum deposit amount on filbet.com is ₱10. Deposits made via GCash and PayMaya are typically credited to your Account within seconds. Bank transfer deposits may take longer depending on processing times at the relevant financial institution. filbet.com does not charge fees for deposits, though your payment provider may apply its own transaction charges.
Withdrawal requests are subject to the following conditions:
All transactions on filbet.com are denominated in Philippine Peso (₱ / PHP). If you fund your account using a foreign currency, the applicable exchange rate at the time of transaction will apply. filbet.com is not responsible for exchange rate fluctuations or conversion fees applied by third-party payment providers.
An account is considered dormant if there has been no login or transaction activity for a continuous period of twelve (12) months. filbet.com reserves the right to apply a monthly inactivity fee to dormant accounts after prior notice. The fee will not reduce the account balance below zero. Players can reactivate a dormant account by logging in and completing a verified transaction.
filbet.com offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms attached to each promotion, as well as the general terms set out in this section. In the event of any conflict between promotion-specific terms and these general terms, the promotion-specific terms shall prevail.
Unless otherwise stated in the relevant promotion, all bonus funds are subject to wagering requirements before they or any associated winnings can be withdrawn. The applicable wagering requirement will be clearly stated in each promotion's terms. Wagering requirements must be completed within the timeframe specified for the promotion. Bonus funds and related winnings will be forfeited if the wagering deadline is not met.
filbet.com actively monitors for bonus abuse, which includes but is not limited to: opening multiple accounts to claim a bonus more than once, using automated software to meet wagering requirements, placing low-risk hedging bets to fulfil wagering requirements, or exploiting any error in bonus calculations. Where bonus abuse is detected, filbet.com reserves the right to cancel the bonus, forfeit any winnings derived from that bonus, and suspend or terminate the relevant account.
filbet.com reserves the right to modify, suspend, or discontinue any promotion at any time. Where a promotion is withdrawn after a player has already accepted it, filbet.com will honour the terms of that promotion for qualifying activity completed prior to the withdrawal date, unless the promotion was made available in error or through a technical fault.
Note for Filipino Players: Welcome bonuses and ongoing promotions at filbet.com are designed with GCash and PayMaya deposit methods in mind. Always check whether your chosen deposit method qualifies for a specific promotion before making a deposit intended to trigger a bonus offer.
filbet.com strives to maintain uninterrupted access to all games on the platform. However, from time to time, games may be unavailable due to scheduled maintenance, software updates, or technical issues beyond our control. filbet.com will not be liable for any loss of gaming opportunity arising from temporary game unavailability.
In the event of a technical malfunction, disconnection, or error that affects the outcome of a game round, filbet.com reserves the right to void the affected game round and refund the wager to the Player's account. Winnings generated as a result of a technical error or software fault are not valid and will not be paid. filbet.com's decision on matters relating to technical errors is final.
Each game available on filbet.com has its own set of rules governing how it is played, how winnings are calculated, and what constitutes a valid bet. Players are responsible for familiarising themselves with the rules of each game before placing wagers. Game rules are accessible within the game interface or from the relevant game's help section.
Certain games on filbet.com may be subject to maximum win limits per game round or per day. Where such limits apply, they will be disclosed within the game's terms or the relevant promotional materials. filbet.com reserves the right to cap winnings at the applicable maximum win limit regardless of the theoretical payout generated by any single game round.
The following conduct is strictly prohibited on the filbet.com platform. Any player found engaging in prohibited conduct will have their account suspended or permanently closed, and any balances or winnings may be forfeited:
Fraud Warning: filbet.com cooperates fully with law enforcement authorities in the Philippines and internationally. Players found to have engaged in fraudulent activity on the platform may be reported to relevant authorities, and filbet.com will provide all available information to support any investigation.
All content on the filbet.com platform, including but not limited to the website design, graphics, logos, game interfaces, software, text, and multimedia elements, is the property of filbet.com or its licensed content providers and is protected by applicable intellectual property laws.
Players are granted a limited, non-exclusive, non-transferable licence to access and use the filbet.com platform for personal, non-commercial gaming purposes only. This licence does not include the right to:
Unauthorised use of filbet.com intellectual property is a breach of these Terms and may constitute an infringement of applicable intellectual property laws, for which filbet.com reserves the right to pursue all available legal remedies.
filbet.com collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account on filbet.com, you consent to the collection and processing of your personal data as described in the Privacy Policy.
filbet.com implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. While filbet.com takes all reasonable precautions to safeguard your data, no system is entirely immune to risk, and filbet.com cannot guarantee the absolute security of data transmitted over the internet.
For full details of how filbet.com collects, uses, stores, and protects your personal data, and your rights in relation to that data, please refer to the filbet.com Privacy Policy.
To the maximum extent permitted by applicable law, filbet.com shall not be liable for any of the following:
filbet.com's total liability to any Player in respect of any claim arising out of or related to use of the platform shall not exceed the total amount deposited by that Player in the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits filbet.com's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.
filbet.com is committed to promoting responsible gaming and providing a safe, enjoyable environment for all players. We recognise that for a small number of players, gambling can become problematic, and we take our responsibility to these players seriously.
filbet.com provides the following responsible gaming tools, accessible from within your account dashboard:
Access to filbet.com is strictly limited to persons aged 21 years and above. filbet.com employs age verification measures and will close any account found to belong to a person under the minimum age requirement, with all funds returned to the account holder's parent or guardian where applicable.
If you feel that your gambling is no longer enjoyable and is causing you harm, please use the responsible gaming tools available in your account, or contact the filbet.com support team to request self-exclusion assistance. For further information and professional support resources, please visit the filbet.com Responsible Gaming page.
filbet.com reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, filbet.com will provide reasonable notice to Players via email, on-site notification, or both. The updated Terms will be published on this page with a revised "Last Updated" date.
Your continued use of the filbet.com platform after the publication of updated Terms constitutes your acceptance of those Terms. If you do not agree to any updated Terms, you must stop using the platform and may request account closure at any time by contacting our support team.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the use of the filbet.com platform, shall be governed by and construed in accordance with applicable law. filbet.com operates with due regard to Philippine regulations and the standards expected of responsible online gaming operators serving the Philippine market.
In the event of a dispute, Players are encouraged to first contact filbet.com's customer support team to seek resolution. filbet.com will make every reasonable effort to resolve disputes fairly and promptly. If a dispute cannot be resolved through direct communication, the matter may be escalated through the appropriate complaint and dispute resolution procedures applicable to online gaming in the Philippines.
filbet.com's decision on gaming outcomes, bonus eligibility, and account matters will be final in all cases where the matter is governed by the technical records maintained by the platform's systems.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the filbet.com platform, please contact our customer support team. Our support staff are available 24 hours a day, 7 days a week, and are trained to assist with all account, payment, and gaming-related enquiries.
You can reach the filbet.com support team via the live chat function available on the platform, or by email. Our email address is provided in the footer of this page as plain text for your reference.
Response Times: filbet.com aims to respond to all email enquiries within 24 hours. Live chat support typically responds within a few minutes. For urgent matters relating to account security or suspected unauthorised access, please use the live chat function for the fastest response.
You've taken the time to understand the filbet.com Terms and Conditions — that puts you ahead of the game. Log in to your account or explore the full filbet.com casino library and enjoy a fair, secure gaming experience built for Filipino players. Remember: you must be 21 or older to play.
Players must be 21 years of age or older. Please play responsibly. If gaming is affecting your wellbeing, visit our Responsible Gaming page.